Card declined on the Venezuela e-visa portal
My card was declined at the payment step. Which cards work?
Payment is the step where most applications stall. Here is what applicants have reported, with the date each report was last verified.
Facts on this page verified through Sep 25, 2026.
Which cards work for the portal payment
Visa cards succeed more often than Mastercard for the portal payment. Wise and Revolut cards were reported declined; big-bank Visa debit or credit cards (Chase, Bank of America, TD) were reported working.
What to do: Pay with a Visa card from a large bank if you have one. Keep a second card ready.
Common mistake: Trying a Wise or Revolut card first, then assuming the portal is broken when it declines.
Reported by applicantsLast verified Sep 25, 2026
Denied with only 3 of 5 steps complete
A denial that shows only 3 of 5 steps complete usually means the payment failed, not that the application was reviewed and refused.
What to do: Check your card statement. If there is no charge, start a new solicitud with another card. Earlier uploads are usually still there.
Common mistake: Re-uploading every document and paying again before checking whether the first payment went through.
Reported by applicantsLast verified Sep 25, 2026
How much the government fee is
Published figures conflict: no fee in April 2026 guides, USD 180 in a September 25, 2026 guide, and applicants reported USD 60 on September 24. Until a reviewer confirms the figure, rely on the fee the portal displays at the payment step.
What to do: Pay the amount the portal shows. Pay it in the portal only; nobody else collects it for you.
Common mistake: Budgeting from an out-of-date guide, or paying anyone outside the portal.
Official sourceLast verified Sep 25, 2026
Every new application is charged again
Each new application after a rejection is charged again. There is no refund of the earlier fee.
What to do: Fix everything that could be wrong before submitting a new solicitud, so you pay once more, not several times.
Common mistake: Resubmitting the same application unchanged.
Reported by applicantsLast verified Sep 25, 2026
The portal is unstable
The portal is unstable. Errors and blank pages are common.
What to do: Try another browser, clear the cache and retry. Your earlier uploads are usually still there.
Common mistake: Starting a brand-new account after one error.
Reported by applicantsLast verified Sep 25, 2026
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