Venezuela e-visa denied at step 3 of 5
The portal shows "denied" with only 3 of 5 steps complete. Was I rejected?
A step-3 denial looks like a decision but is usually a payment problem. Check these in order.
Facts on this page verified through Sep 25, 2026.
Denied with only 3 of 5 steps complete
A denial that shows only 3 of 5 steps complete usually means the payment failed, not that the application was reviewed and refused.
What to do: Check your card statement. If there is no charge, start a new solicitud with another card. Earlier uploads are usually still there.
Common mistake: Re-uploading every document and paying again before checking whether the first payment went through.
Reported by applicantsLast verified Sep 25, 2026
Where the rejection reason arrives
The reason for a rejection arrives by email, not in the portal. The portal only shows the status.
What to do: Search your inbox and spam folder for mail from the Cancillería portal before assuming no reason was given.
Common mistake: Looking for the reason in the portal and concluding there is none.
Reported by applicantsLast verified Sep 25, 2026
Every new application is charged again
Each new application after a rejection is charged again. There is no refund of the earlier fee.
What to do: Fix everything that could be wrong before submitting a new solicitud, so you pay once more, not several times.
Common mistake: Resubmitting the same application unchanged.
Reported by applicantsLast verified Sep 25, 2026
Which cards work for the portal payment
Visa cards succeed more often than Mastercard for the portal payment. Wise and Revolut cards were reported declined; big-bank Visa debit or credit cards (Chase, Bank of America, TD) were reported working.
What to do: Pay with a Visa card from a large bank if you have one. Keep a second card ready.
Common mistake: Trying a Wise or Revolut card first, then assuming the portal is broken when it declines.
Reported by applicantsLast verified Sep 25, 2026
Start your case before you pay
Six questions, a checklist for your situation, a pre-check of your documents, and status tracking after you submit. Free, no account.
Start a case