- What it means
- Select "NATURAL", not "JURÍDICA", when registering. Jurídica is for companies.
- What to enter
- Choose NATURAL.
- Common mistake
- Choosing JURÍDICA because it sounds official.
Official sourceLast verified Sep 25, 2026Source
Keep this open on your phone while you fill the portal on a laptop. Each field shows the Spanish label as the portal prints it, what it means, what to enter, and the mistake applicants make.
Facts on this page verified through Sep 25, 2026.
Registro · Create your account on the portal.
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The e-visa is only available online. Consulates issue a separate sticker visa through their own process.
What to do: Apply online for the e-visa. Do not expect a consulate to process an e-visa application.
Common mistake: Emailing a consulate about an e-visa application.
Reported by applicantsLast verified Sep 25, 2026Source
Confirmación de correo · Confirm the address you registered with.
Reported by applicantsLast verified Sep 25, 2026
Official sourceLast verified Sep 25, 2026Source
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Nueva solicitud · Open a new application and start the trámite.
Official sourceLast verified Sep 25, 2026Source
Reported by applicantsLast verified Sep 25, 2026
The portal is unstable. Errors and blank pages are common.
What to do: Try another browser, clear the cache and retry. Your earlier uploads are usually still there.
Common mistake: Starting a brand-new account after one error.
Reported by applicantsLast verified Sep 25, 2026
Trámite · Fill in the Planilla de solicitud de visas field by field.
Official sourceLast verified Sep 25, 2026Source
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Reported by applicantsLast verified Sep 25, 2026Source
Reported by applicantsLast verified Sep 25, 2026Source
Reported by applicantsLast verified Sep 25, 2026Source
Reported by applicantsLast verified Sep 25, 2026Source
Reported by applicantsLast verified Sep 25, 2026Source
Reported by applicantsLast verified Sep 25, 2026Source
Reported by applicantsLast verified Sep 25, 2026
Reported by applicantsLast verified Sep 25, 2026Source
Documentos · Attach each document the form asks for.
Official sourceLast verified Sep 25, 2026Source
Official sourceLast verified Sep 25, 2026Source
Official sourceLast verified Sep 25, 2026Source
The passport must be valid for 6 or more months and have 2 blank pages.
What to do: Check the expiry date against your return date before you start. Renew first if it is close.
Common mistake: Applying with a passport that expires within six months of the trip.
Official sourceLast verified Sep 25, 2026
The passport image is uploaded as a JPG.
What to do: Photograph or scan the photo page and save it as a JPG. Keep the whole page in frame and the text readable.
Common mistake: Uploading a PDF scan or a cropped image of the passport.
Official sourceLast verified Sep 25, 2026
A bank statement or bank screenshot is expected. Reported approvals have come with small balances, so the balance itself does not appear to decide the outcome.
What to do: Upload a real, recent statement or screenshot in your name. Do not edit it.
Common mistake: Skipping it because the balance seems low, or altering the figures.
Reported by applicantsLast verified Sep 25, 2026
A background check is not consistently required. Some applicants were approved without one and some were rejected without one. The Visa Group's pinned message treats it as required.
What to do: Include one if you already have it. Do not delay the application only to obtain one.
Common mistake: Assuming a rejection was caused by the missing background check.
Reported by applicantsLast verified Sep 25, 2026
A translation packet goes in the order: translation, translator's declaration, original English document.
What to do: Combine the three parts in that order into one file before uploading.
Common mistake: Uploading the original first, or the parts as separate files.
Reported by applicantsLast verified Sep 25, 2026
Pago · Pay the government fee in the portal with your own card.
Official sourceLast verified Sep 25, 2026Source
Official sourceLast verified Sep 25, 2026Source
Official sourceLast verified Sep 25, 2026Source
A denial that shows only 3 of 5 steps complete usually means the payment failed, not that the application was reviewed and refused.
What to do: Check your card statement. If there is no charge, start a new solicitud with another card. Earlier uploads are usually still there.
Common mistake: Re-uploading every document and paying again before checking whether the first payment went through.
Reported by applicantsLast verified Sep 25, 2026
Visa cards succeed more often than Mastercard for the portal payment. Wise and Revolut cards were reported declined; big-bank Visa debit or credit cards (Chase, Bank of America, TD) were reported working.
What to do: Pay with a Visa card from a large bank if you have one. Keep a second card ready.
Common mistake: Trying a Wise or Revolut card first, then assuming the portal is broken when it declines.
Reported by applicantsLast verified Sep 25, 2026
Published figures conflict: no fee in April 2026 guides, USD 180 in a September 25, 2026 guide, and applicants reported USD 60 on September 24. Until a reviewer confirms the figure, rely on the fee the portal displays at the payment step.
What to do: Pay the amount the portal shows. Pay it in the portal only; nobody else collects it for you.
Common mistake: Budgeting from an out-of-date guide, or paying anyone outside the portal.
Official sourceLast verified Sep 25, 2026
Each new application after a rejection is charged again. There is no refund of the earlier fee.
What to do: Fix everything that could be wrong before submitting a new solicitud, so you pay once more, not several times.
Common mistake: Resubmitting the same application unchanged.
Reported by applicantsLast verified Sep 25, 2026
A wrong field can be fixed; a rejected application is paid for twice. Start a case and run the pre-check first.
Start a caseIndependent guide, not affiliated with the Venezuelan government. Not legal advice; requirements change often. Nothing here is a guarantee of approval, and no approval rate is implied. The government fee is paid only in the official portal; this site never touches it or your portal account.