Field guide · Tourist visa for a child

The portal, screen by screen

Keep this open on your phone while you fill the portal on a laptop. Each field shows the Spanish label as the portal prints it, what it means, what to enter, and the mistake applicants make.

Facts on this page verified through Sep 25, 2026.

Registration

Registro · Create your account on the portal.

Tipo de personaRegister as a natural person

What it means: Select "NATURAL", not "JURÍDICA", when registering. Jurídica is for companies.
What to enter: Choose NATURAL.
Common mistake: Choosing JURÍDICA because it sounds official.

Official sourceLast verified Sep 25, 2026Source

Tipo de usuario / Tipo de personaUser type and person type on the registration form

What it means: The registration form (Regístrate) asks for Tipo de usuario and Tipo de persona. The manual says: Tipo de usuario: select "Natural". Tipo de persona: select "Extranjero".
What to enter: Natural, then Extranjero.
Common mistake: Choosing Jurídica (that is for companies).

Official sourceLast verified Sep 25, 2026Source

PaísCountry on the registration form

What it means: País: select the country of birth; the manual says it must match the one in your passport (debe coincidir con el de su pasaporte).
What to enter: Your country of birth as printed in the passport.
Common mistake: Choosing the country you live in.

Official sourceLast verified Sep 25, 2026Source

Tipo de documento / Documento de identidadIdentity document number on the registration form

What it means: Tipo de documento shows a default option. Documento de identidad: the manual asks for the number of your local identity document (documento de identidad local).
What to enter: Your local ID number. Applicants without a national ID card have reported entering the passport number here (see the community rule on Número de tarjeta de identidad).
Common mistake: Leaving it empty: the Enviar button only appears once the required fields are filled.

Official sourceLast verified Sep 25, 2026Source

Correo electrónico / ContraseñaEmail and password on the registration form

What it means: Enter a valid personal email address and confirm it; create a password that meets the security requirements shown on the form and confirm it. Every notification (activation, application summary, amount to pay, issued document) goes to this address.
What to enter: An address you can check every day.
Common mistake: A work or shared inbox you cannot open while travelling.

Official sourceLast verified Sep 25, 2026Source

Cancillería DigitalThe only place to apply online

What it means: The e-visa is applied for on Cancillería Digital (cancilleriadigital.mppre.gob.ve), reached from mppre.gob.ve. The application form is the "Planilla de solicitud de visas".
What to enter: Register an account on the portal, confirm your email, then open a new solicitud.
Common mistake: Using a third-party site that looks like the portal.

Official sourceLast verified Sep 25, 2026Source

País de residencia / Condición de migraciónFirst login: country of residence and migration condition

What it means: On the first login the portal lists countries and asks where you currently reside, then your condición de migración: "En tránsito" (you also enter the date you arrived in that country and why you are there) or "Permanente".
What to enter: The country you live in now; Permanente if you live there, En tránsito if you are only passing through.
Common mistake: Confusing this with the country of birth from the registration form.

Official sourceLast verified Sep 25, 2026Source

Registro consular · Datos básicosRegistro consular: the basic data form

What it means: The consular registration has three sections. Datos básicos (required) asks for: Número de pasaporte, Fecha de expedición del pasaporte, Fecha de vencimiento del pasaporte, Primer nombre, Otros nombres, Primer apellido, Segundo apellido (if you have one), Sexo, Fecha de nacimiento, Edad, Estado civil, País de nacimiento, Ciudad donde nació. Then "Adjuntar documentos", then Datos de contacto.
What to enter: Everything exactly as printed in the passport.
Common mistake: Typing a middle name into Primer nombre (see the names rules).

Official sourceLast verified Sep 25, 2026Source

Fecha de vencimiento del pasaportePassport must have at least 6 months left to register

What it means: The manual states the passport expiry date must be at least 6 months away to complete the registration (Debe tener mínimo 6 meses para realizar el registro). The tourist visa description page also lists a passport with a minimum of 6 months validity.
What to enter: Renew the passport first if it expires within 6 months.
Common mistake: Registering with a passport that expires soon and being blocked at the consular registration.

Official sourceLast verified Sep 25, 2026Source

Agregar contactosContacts you must add at registration

What it means: Datos de contacto ends with an "Agregar contactos" list with three contact types: a family member living in the country where you are (optional); a non-family contact in the country where you are (required); a contact living in Venezuela (required). Each asks for Nacionalidad, Documento de identidad / Pasaporte, Nombre, Apellido, Número de teléfono, Correo electrónico, and for family members Parentesco. For a Venezuelan contact only Nombre and Apellido are shown.
What to enter: Have the two required contacts (one where you live, one in Venezuela: a hotel, host or reviewer) ready with phone and email.
Common mistake: Not having anyone in Venezuela to name and stopping the registration there.

Official sourceLast verified Sep 25, 2026Source

Registro consular · Datos de contactoRegistro consular: the contact data form

What it means: Datos de contacto (required) asks for: País donde se encuentra (preset from the login), Ciudad, Calle/Avenida/Esq, Edificio/Casa, Piso/Apto, Teléfono fijo, Teléfono celular, Código postal.
What to enter: Your current home address, one field at a time.
Common mistake: Putting the whole address into Calle/Avenida.

Official sourceLast verified Sep 25, 2026Source

E-visa online, sticker visa at consulates

The e-visa is only available online. Consulates issue a separate sticker visa through their own process.

What to do: Apply online for the e-visa. Do not expect a consulate to process an e-visa application.

Common mistake: Emailing a consulate about an e-visa application.

Reported by applicantsLast verified Sep 25, 2026Source

Email confirmation

Confirmación de correo · Confirm the address you registered with.

Estatus de la cuentaYou can apply while the account still shows "Enviado"

What it means: The account status does not need to show "Aprobado" before you apply. Some applicants were approved while it still showed "Enviado". Verification emails are often delayed or land in spam.
What to enter: Confirm your email if the message arrives (check spam), then continue to Nueva solicitud without waiting for "Aprobado".
Common mistake: Waiting days for the account to show Aprobado.

Reported by applicantsLast verified Sep 25, 2026

Confirmar correo electrónicoActivating the account

What it means: After Enviar, the portal emails a message with a "Confirmar correo electrónico" button; the account is activated when you click it and a confirmation opens in a new tab. If you try to log in before activating, the login screen offers "¡Haga click aquí!" to resend the activation email.
What to enter: Open the email, click the button, then log in with the email and password.
Common mistake: Not finding the activation email (check spam) and registering a second account.

Official sourceLast verified Sep 25, 2026Source

Registro Consular · EstatusIdentity verification before the first application

What it means: The manual says your identity goes through a verification process before you can make your first trámite request. When the consular registration is approved the portal emails a notification and the Registro Consular status shows "Aprobado".
What to enter: Complete the consular registration and wait for the approval email. Applicants have reported continuing while the status still showed Enviado (community rule).
Common mistake: Assuming the account is broken because the status has not changed the same day.

Official sourceLast verified Sep 25, 2026Source

Nueva solicitud

Nueva solicitud · Open a new application and start the trámite.

Solicitud de trámite · Listado de visasStarting the application: mission, trámite, continent

What it means: Press "+" in Mis solicitudes, select the Oficina de Relaciones Consulares that will handle your case and press Aceptar. Then "Agregar trámite" and "+" opens the list of visas: the manual says to choose the option that corresponds to the continent of your country of birth.
What to enter: Your consular office, then the visa for your continent (North America for US and Canadian passports).
Common mistake: Picking a visa from another continent because the name looks the same.

Official sourceLast verified Sep 25, 2026Source

IniciadaFinding the + icon to start a trámite

What it means: The + icon that starts a trámite sits at the end of the "Iniciada" row and can be hidden on narrow windows.
What to enter: Widen the browser window or scroll right until the + icon at the end of the row appears, then click it.
Common mistake: Thinking the portal has no way to continue because the button is off-screen.

Reported by applicantsLast verified Sep 25, 2026

A child applies through a parent's account

A minor applies through a parent's account rather than a separate registration.

What to do: Open the child's solicitud from the parent's portal account.

Common mistake: Registering a separate account for the child.

Reported by applicantsLast verified Sep 25, 2026Source

The portal is unstable

The portal is unstable. Errors and blank pages are common.

What to do: Try another browser, clear the cache and retry. Your earlier uploads are usually still there.

Common mistake: Starting a brand-new account after one error.

Reported by applicantsLast verified Sep 25, 2026

Trámite (application form)

Trámite · Fill in the Planilla de solicitud de visas field by field.

Datos del Niño, Niña o Adolescentes · Seleccione el hijoThe child is selected inside the parent's account

What it means: The June 2026 manual "Visa de turista para hijos" shows the trámite form with the account holder's personal data already filled and a section "Datos del Niño, Niña o Adolescentes" with one field: "Seleccione el hijo" (select the child the application is for). The child is therefore chosen from the parent's account, not registered as a separate user. The manual also notes that one solicitud can hold more than one trámite.
What to enter: Register and verify the parent's account first; the child's trámite is added from Mis solicitudes → Agregar trámite and the child is picked in "Seleccione el hijo".
Common mistake: Trying to create a separate portal account for the child.

Official sourceLast verified Sep 25, 2026Source

Datos del ViajeTravel data on the child's trámite

What it means: After "Seleccione el hijo" the form asks for Datos del Viaje: Tipo de trasporte, Nro. De boleto, Fecha de Viaje, Hora de Viaje. Enviar appears once the required fields are filled; then "Adjuntar recaudos" → "Adjuntar documento" → choose the file and "Abrir". Terminar trámite only appears once the required recaudos are attached; confirm with "Finalizar".
What to enter: The same transport, ticket, date and time as the accompanying adult.
Common mistake: Different dates for the child and the parent.

Official sourceLast verified Sep 25, 2026Source

Datos del solicitante / Datos del viajeThe tourist trámite form

What it means: The form shows your data from the registration (Nombres, Fecha de nacimiento, Edad, Sexo, Nacionalidad, País de nacimiento, Número de pasaporte, Teléfono fijo, Teléfono celular) and asks for Datos del viaje: Tipo de transporte, Nro. de boleto, Fecha de viaje, Hora de viaje. Enviar appears once the required fields are filled; then "Adjuntar" opens the recaudos.
What to enter: Transport type, ticket number, travel date and time.
Common mistake: Leaving the ticket number empty because the flight is not bought yet; applicants report estimated details being accepted (community rule).

Official sourceLast verified Sep 25, 2026Source

Primer NombreFirst name

What it means: Your first (given) name.
What to enter: Your first name exactly as printed on your passport.
Common mistake: Entering your full name in this box.

Reported by applicantsLast verified Sep 25, 2026Source

Segundo NombreMiddle name

What it means: Your middle name.
What to enter: Your middle name as printed on your passport, or leave it blank if you have none.
Common mistake: Putting your last name here.

Reported by applicantsLast verified Sep 25, 2026Source

Primer ApellidoLast name

What it means: Your last name (surname).
What to enter: Your last name as printed on your passport.
Common mistake: Entering a middle name here.

Reported by applicantsLast verified Sep 25, 2026Source

Segundo ApellidoSecond last name

What it means: A second surname, which most Venezuelans have and most North Americans do not.
What to enter: Leave it blank if you have only one last name.
Common mistake: Repeating your last name or inventing a second one.

Reported by applicantsLast verified Sep 25, 2026Source

Exp.The "Exp." date next to the passport number

What it means: "Exp." next to the passport number means expedición, the issue date, not the expiration date.
What to enter: Enter the date your passport was issued.
Common mistake: Entering the expiration date.

Reported by applicantsLast verified Sep 25, 2026Source

Ciudad de nacimientoBirth city not in the list

What it means: The city list does not include every town.
What to enter: If your birth city is not in the list, choose the closest major city.
Common mistake: Leaving the field empty or abandoning the application.

Reported by applicantsLast verified Sep 25, 2026Source

Fecha de viajeEstimated travel dates are accepted

What it means: Estimated travel dates are accepted. Some applicants entered "N/A" for flight details, and a purchased ticket was not required to apply.
What to enter: Enter your planned dates. If you have not bought a ticket, do not upload one you did not buy; a refundable fare is the safe choice if you want one.
Common mistake: Buying a non-refundable ticket only to fill the form.

Reported by applicantsLast verified Sep 25, 2026

Número de tarjeta de identidadIdentity card number for applicants without one

What it means: The portal asks for a national identity card number, which US and Canadian applicants do not have.
What to enter: North American applicants enter the passport number and upload the passport in that place too.
Common mistake: Entering a driver's licence number or leaving it blank.

Reported by applicantsLast verified Sep 25, 2026Source

Uploads

Documentos · Attach each document the form asks for.

Recaudos · Visa de turista para hijosDocuments for a child: what is and is not verified

What it means: The June 2026 children's manual does not itemise the recaudos: it only says the required ones must be attached before Terminar trámite. Applicants report the child's birth certificate and an authorization from the parent who does not travel being requested; whether either needs an apostille or a translation is unverified.
What to enter: Gather the child's passport and photo, the birth certificate and, if only one parent travels, a signed authorization from the other. Ask a reviewer before paying for an apostille or translation; the portal's own recaudos list (Ver recaudos) is the authority.
Common mistake: Paying for apostilles and translations that may not be required.

Reported by applicantsLast verified Sep 25, 2026Source

Adjuntar documentos · formatoFile requirements for uploads

What it means: PDF files: PDF format, sharp and legible, maximum 5 MB, the document must be valid (vigente). Images: PNG or JPEG, in colour, clear and legible, minimum resolution 1920x1080 px, maximum 3 MB, the document must be valid.
What to enter: Pick the document type in the Identificación list, then the format, then Seleccionar and Guardar. Use the format fixes on your case page to convert, rotate or compress before you upload.
Common mistake: A 12 MB phone photo, or a screenshot below 1920x1080.

Official sourceLast verified Sep 25, 2026Source

Recaudos · Visa de turistaDocuments the tourist visa manual lists

What it means: The February 2026 tourist visa manual lists four recaudos: Foto tamaño carnet, fondo blanco (required); Pasaporte (required); Planilla de solicitud (required); Comunicación de solicitud (not marked required). The photo must be attached as an image file; Terminar trámite only appears once the required recaudos are attached.
What to enter: A white-background ID photo as JPG/PNG, the passport, and the application form the portal produces. Add a request letter if you have one.
Common mistake: Uploading the photo as a PDF.

Official sourceLast verified Sep 25, 2026Source

Terminar trámiteTerminar trámite locks the application

What it means: Once the required recaudos are attached, "Terminar trámite" appears; confirm with "Si". The manual warns that after Terminar trámite no changes to the data or the attachments are allowed: on an error you must delete the trámite and register a new one.
What to enter: Re-read every field and open every attachment before pressing Terminar trámite.
Common mistake: Finishing with a wrong date and having to delete and start the trámite again.

Official sourceLast verified Sep 25, 2026Source

Passport validity and blank pages

The passport must be valid for 6 or more months and have 2 blank pages.

What to do: Check the expiry date against your return date before you start. Renew first if it is close.

Common mistake: Applying with a passport that expires within six months of the trip.

Official sourceLast verified Sep 25, 2026

Passport image format

The passport image is uploaded as a JPG.

What to do: Photograph or scan the photo page and save it as a JPG. Keep the whole page in frame and the text readable.

Common mistake: Uploading a PDF scan or a cropped image of the passport.

Official sourceLast verified Sep 25, 2026

Bank statement or bank screenshot

A bank statement or bank screenshot is expected. Reported approvals have come with small balances, so the balance itself does not appear to decide the outcome.

What to do: Upload a real, recent statement or screenshot in your name. Do not edit it.

Common mistake: Skipping it because the balance seems low, or altering the figures.

Reported by applicantsLast verified Sep 25, 2026

Background check

A background check is not consistently required. Some applicants were approved without one and some were rejected without one. The Visa Group's pinned message treats it as required.

What to do: Include one if you already have it. Do not delay the application only to obtain one.

Common mistake: Assuming a rejection was caused by the missing background check.

Reported by applicantsLast verified Sep 25, 2026

Order of a translation packet

A translation packet goes in the order: translation, translator's declaration, original English document.

What to do: Combine the three parts in that order into one file before uploading.

Common mistake: Uploading the original first, or the parts as separate files.

Reported by applicantsLast verified Sep 25, 2026

Payment

Pago · Pay the government fee in the portal with your own card.

Emitir solicitud · PagarEmitir solicitud, then pay

What it means: After Terminar trámite: Regresar (top right) → Mis solicitudes → "Emitir solicitud" → confirm "Si". The portal emails a summary (user name, request number, trámites requested, amount to pay). Then Pagar → choose the payment method → "Generar orden de pago" → Pagar → the card form (Nombre del tarjetahabiente, Número de tarjeta, Código CVC, Mes and Año de expiración, País del tarjetahabiente, Provincia/Estado, Correo electrónico, Teléfono móvil) → "Enviar Pago" → Continuar shows the payment detail.
What to enter: Emit the request first; the amount arrives by email; then pay in the portal with your own card.
Common mistake: Looking for a pay button before the request has been emitted.

Official sourceLast verified Sep 25, 2026Source

Emitir solicitud · No, emitir / Sí, agregarEmitting the child's request: what the manual shows

What it means: After Terminar trámite the portal asks whether to add another trámite ("Sí, agregar") or emit the request ("No, emitir"). The June 2026 children's manual lists the procedure as create, register, attach, finish, emit, receive the approval notification, and its emailed summary shows user name, request number and trámites requested. Unlike the adult manuals it shows no payment step and no "Cantidad a pagar" line. Whether a fee is charged for a child is not stated in the manual.
What to enter: Emit the request and read the portal's email: pay only what the portal itself asks for, in the portal.
Common mistake: Paying a third party "for the child's fee".

Official sourceLast verified Sep 25, 2026Source

Planilla consular · Documento emitidoThe planilla consular and the issued visa

What it means: The planilla consular is downloaded from Mis solicitudes. Once the document is signed it is sent to your email and can be downloaded from Mis solicitudes → Ver detalles → PDF; the manual notes you can only see the document once it has been signed.
What to enter: Keep the planilla consular and the signed PDF with your passport for the trip.
Common mistake: Waiting for a PDF in the portal before it has been signed.

Official sourceLast verified Sep 25, 2026Source

Which cards work for the portal payment

Visa cards succeed more often than Mastercard for the portal payment. Wise and Revolut cards were reported declined; big-bank Visa debit or credit cards (Chase, Bank of America, TD) were reported working.

What to do: Pay with a Visa card from a large bank if you have one. Keep a second card ready.

Common mistake: Trying a Wise or Revolut card first, then assuming the portal is broken when it declines.

Reported by applicantsLast verified Sep 25, 2026

Denied with only 3 of 5 steps complete

A denial that shows only 3 of 5 steps complete usually means the payment failed, not that the application was reviewed and refused.

What to do: Check your card statement. If there is no charge, start a new solicitud with another card. Earlier uploads are usually still there.

Common mistake: Re-uploading every document and paying again before checking whether the first payment went through.

Reported by applicantsLast verified Sep 25, 2026

Every new application is charged again

Each new application after a rejection is charged again. There is no refund of the earlier fee.

What to do: Fix everything that could be wrong before submitting a new solicitud, so you pay once more, not several times.

Common mistake: Resubmitting the same application unchanged.

Reported by applicantsLast verified Sep 25, 2026

How much the government fee is

Published figures conflict: no fee in April 2026 guides, USD 180 in a September 25, 2026 guide, and applicants reported USD 60 on September 24. Until a reviewer confirms the figure, rely on the fee the portal displays at the payment step.

What to do: Pay the amount the portal shows. Pay it in the portal only; nobody else collects it for you.

Common mistake: Budgeting from an out-of-date guide, or paying anyone outside the portal.

Official sourceLast verified Sep 25, 2026

Check your documents before you pay

A wrong field can be fixed; a rejected application is paid for twice. Start a case and run the pre-check first.

Start a case

Independent guide, not affiliated with the Venezuelan government. Not legal advice; requirements change often. Nothing here is a guarantee of approval, and no approval rate is implied. The government fee is paid only in the official portal; this site never touches it or your portal account.